366be Privacy Policy
The security of your personal information is our highest priority. In this policy we explain how your information is collected, stored, and kept secure.
Your Privacy Is Our Responsibility
366be is a trusted online casino and betting platform in Bangladesh. We take the protection of personal information of all our users very seriously. This Privacy Policy ("Policy") will tell you what kinds of information 366be collects, why it is collected, how it is used, and how that information is kept secure. Please read this policy carefully before using our platform.
This Privacy Policy applies to the 366be website (https://366be.cam), mobile applications, and all related services. By registering for or using our platform, you are considered to have agreed to the terms of this policy.
Detailed Description of the Policy
1 Types of Information Collected
We collect the following types of information to provide you with the best service:
1.1 Personal Identity Information
- Full name and date of birth
- National ID number or passport number (for age verification)
- Email address and username
- Residential address
1.2 Financial Information
- Mobile banking number (bKash, Nagad, Rocket)
- Bank account details (for bank transfers)
- Transaction history and amounts
1.3 Technical Information
- IP address and device information
- Browser type and operating system
- Cookie and session data
- Usage patterns and time spent on the platform
1.4 Gaming Activity Information
- Game history and results
- Betting patterns and preferences
- Bonus usage and rewards information
2 Methods of Information Collection
366be collects your information in various ways:
- Directly Provided Information: Information you provide through registration forms, verification processes, and live chat.
- Automatic Collection: Through cookies and tracking technologies while you use the platform.
- From Third Parties: From identity verification services and payment processors.
- Communication Records: Your chat and email communications with our support team.
We only collect information that is necessary to provide our services, ensure security, and meet legal obligations.
3 Purposes of Using Information
366be uses your personal information for the following legitimate purposes:
- Account Management: Completing the registration process, verifying identity, and ensuring account security.
- Age Verification: Ensuring that all users of the platform are 21 years of age or older.
- Service Delivery: Managing the gaming experience, betting features, and financial transactions.
- Customer Support: Providing 24/7 assistance via live chat and email.
- Fraud Prevention: Detecting fraudulent activity and keeping the platform secure.
- Personalization: Providing game recommendations and bonus offers based on your preferences.
- Legal Compliance: Meeting applicable legal and regulatory obligations.
- Responsible Gaming: Monitoring gaming habits and providing support where needed.
4 Information Sharing and Disclosure
366be never sells your personal information or rents it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: With bKash, Nagad, Rocket, and banking partners to process transactions.
- Identity Verification Services: To complete KYC and age verification.
- Technology Service Providers: Software and hosting services required to operate the platform.
- Legal Authorities: In response to court orders, legal processes, or valid requests from government authorities.
- Fraud Prevention Agencies: To address fraudulent activity.
All third parties with whom information is shared are bound by strict confidentiality agreements with 366be.
5 Data Protection and Security
366be applies industry-standard security measures to protect your information:
- SSL Encryption: 256-bit SSL encryption technology is used for all data transfers.
- Encrypted Storage: Stored data is kept in encrypted format to prevent unauthorized access.
- Access Controls: Only authorized staff can view user information for specific approved purposes.
- Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
- Two-Factor Authentication: Two-step verification is available for account login and withdrawals.
- Firewall Protection: Advanced firewall technology is used to prevent cyber attacks.
However, no data transfer over the internet is completely risk-free. We take every precaution, but you also have a responsibility to keep your login details confidential and to report any suspicious activity to us.
6 Cookie Policy
Cookies are small text files stored on your device that help our platform function better. 366be uses the following types of cookies:
- Essential Cookies: Required to maintain login sessions and for the core functionality of the platform.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To review platform usage and improve services.
- Security Cookies: To detect fraudulent activity.
You can control cookies from your browser settings. However, disabling certain cookies may limit some features of the platform.
7 Data Retention Period
366be retains your information only for as long as necessary. We consider the following factors when determining the retention period:
- All information is retained while the account remains active.
- Even after an account is closed, some information may be kept for a specified period due to legal obligations.
- Financial transaction records are retained in accordance with applicable law.
- Information related to fraud investigations is kept until the investigation is concluded.
Once the need for retention has ended, we securely delete or anonymize the information.
8 Your Rights
You have the following rights regarding your personal information:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or outdated information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
- Right to Restrict Processing: The right to request that the use of your information be limited in certain cases.
- Right to Object: The right to object to the use of your information for specific purposes.
- Data Portability: The right to receive your information in a structured format.
To exercise these rights, please contact our support team. We will respond to your request as quickly as possible.
9 Protection of Minors
366be's services are strictly for persons aged 21 or older. We do not knowingly collect information from any minor. We follow age verification procedures during the registration process.
If we have unknowingly collected information from a minor and this is brought to our attention, we will immediately delete that information and close the relevant account. If you have any information regarding this, please contact us at [email protected].
10 International Data Transfers
Our servers and partner organizations may be located in various countries. When your information is transferred internationally, we ensure that:
- Adequate data protection measures are in place at the destination.
- Third parties are bound by strict confidentiality agreements.
- Data transfers are completed through encrypted channels.
- International data protection standards are followed.
11 Responsible Gaming and Use of Information
366be uses information about your gaming activity to ensure responsible gaming. If our system detects potentially risky gaming behavior, we may:
- Proactively reach out to you.
- Recommend setting limits.
- Provide information about support resources if needed.
To learn more about responsible gaming, please read our Responsible Gaming page.
12 Policy Changes
This privacy policy may be updated from time to time. When changes are made:
- The updated policy will be published on the website and the effective date will be changed.
- For significant changes, a notification will be sent to your registered email.
- If you continue to use the platform after notification, you will be considered to have accepted the revised policy.
We recommend that you review this policy regularly.
Contact Us
If you have any questions, feedback, or requests regarding this privacy policy, please get in touch with us. Our support team is available in Bengali 24/7.
Privacy Contact
Write to us for any data protection request